Terms of Service – Lehi Concrete Services

Last Updated: June, 2026

Thanks for choosing Lehi Concrete Services. These Terms of Service ("Terms") explain how we work together on your concrete project. They are written in plain language because we believe in clear communication and fair expectations.

When you request a quote, approve an estimate, schedule work, sign a proposal or contract, or allow work to begin, you agree to these Terms, along with any written proposal, invoice, or project agreement (collectively, the "Project Documents").

1. Our Services

Lehi Concrete Services provides professional concrete services in Lehi, Utah and nearby communities, typically within about a 30-mile radius (schedule permitting). Services may include:

• Concrete driveways — new installs, replacements, and extensions

• Concrete patios — new slabs, replacements, and extensions

• Stamped and decorative concrete — patterns, color options, and sealing plans

• Sidewalks and walkways — new paths, replacements, and safety upgrades

• Concrete slabs and flatwork — garage slabs, shed pads, shop floors, utility pads, and RV pads

• Concrete foundations — for qualifying residential and light commercial projects

• Concrete repair and replacement — cracked, uneven, or damaged concrete solutions

We use quality materials and proven installation methods based on the agreed scope of work.

2. Estimates and Pricing

Free Estimates

Most projects include a free estimate. Quotes are based on visible conditions, measurements, and information you provide. If hidden issues are discovered after work begins — such as unstable soil, buried debris, or unmarked underground lines — the price may change. We will discuss any adjustments with you before moving forward.

Quote Expiration

Written estimates are typically valid for 30 days unless otherwise stated. Material prices and availability can change after that time.

Scope Changes

Changes to the agreed scope — such as dimensions, finishes, demolition, access, added items, or design updates — require a revised quote and your approval. Approval by email or text may be accepted when agreed in writing.

3. Project Timeline

Scheduling and Completion

We provide estimated timelines, but concrete work depends on weather, site readiness, and material availability. Delays can happen due to extreme temperatures, rain, wind, supply issues, inspections, or scheduling constraints. We will communicate changes as soon as possible.

Weather and Curing

Utah conditions — including heat, cold, snow, freeze-thaw cycles, and high winds — affect concrete placement and curing. For safety and quality, we may pause or reschedule work when conditions are not suitable. Weather-related delays are not a breach of these Terms.

4. Your Responsibilities

To help your project run smoothly, you agree to:

• Provide accurate project details and respond to questions needed to confirm scope

• Ensure clear and safe access to the work site, including gates, side yards, and parking access

• Obtain HOA approvals and permits unless we agree otherwise in writing

• Remove vehicles, furniture, and other obstacles from the work area before the scheduled start date

• Keep children and pets away from the construction zone at all times

• Identify known site features such as sprinkler lines, drainage lines, low-voltage wiring, and other underground items

If these responsibilities are not completed, delays and additional charges may apply.

5. Payment Terms

Deposits

Many projects require a deposit to reserve scheduling and purchase materials. Deposit amounts and timing will be listed in your Project Documents.

Final Payment

Unless stated otherwise in writing, the remaining balance is due upon completion of the agreed work.

Payment Methods

Accepted payment methods will be listed in your Project Documents, which typically include check, cash, or electronic and digital payment options.

Late Payments

Overdue balances may result in work suspension and may be subject to late fees or interest as permitted by law. We reserve the right to pursue lawful collection remedies, including filing a lien where allowed under Utah law.

6. Concrete Characteristics — Normal and Expected

Concrete is a natural material. Some characteristics are normal and do not indicate poor workmanship, including:

• Minor hairline cracking

• Color variation and shading

• Slight texture differences and small surface imperfections

• Effects from temperature, wind, moisture, and soil movement in Utah's climate

• Variations that occur as concrete cures and ages over time

We guarantee professional installation according to the agreed scope, but we cannot eliminate the natural behavior of concrete.

7. Warranty Coverage

Any workmanship warranty we offer will be described in your Project Documents.

Common exclusions may include but are not limited to:

• Damage from chemicals, fertilizers, de-icers, harsh cleaners, or misuse of pressure washing

• Cracking from ground movement, settlement, expansive soils, erosion, or tree roots

• Discoloration, fading, or normal weathering over time

• Damage from impacts, excessive loads, improper drainage, or poor water management

• Issues caused by third-party work or changes made after installation, such as landscaping, plumbing, grading, or irrigation changes

8. Subsurface Conditions and Utilities

Underground surprises can happen on any job site. We may encounter:

• Unstable soil, voids, or excess moisture

• Buried debris, rock, or old construction materials

• Unmarked utilities or private lines including gas, water, electric, irrigation, low-voltage wiring, or septic systems

Utility Responsibility

You are responsible for identifying private or unmarked underground lines before work begins. We are not responsible for damage to utilities or lines that are not clearly marked or disclosed prior to the start of work.

If subsurface issues arise during the project, we will explain the options and any additional costs before continuing. Additional work always requires your authorization.

9. Liability Limitations

To the extent permitted by law:

• Our total liability is limited to the amount you paid us for the portion of services giving rise to the claim

• We are not responsible for indirect, incidental, special, or consequential damages, such as loss of use

• We are not liable for delays or failures caused by events outside our control, including weather, supply disruptions, inspections, or acts of nature

Some limitations may not apply under certain laws or situations.

10. Cancellation Policy

If you need to cancel your project:

• Notify us as soon as possible in writing — email or text is acceptable

• Deposits may be non-refundable if materials have been ordered, custom items are in production, or work has already begun

• Cancellation fees may apply depending on project stage, scheduling impact, and costs already incurred

11. Project Suspension or Termination

We may suspend or terminate work if:

• Site conditions become unsafe

• Access is denied or the site is not ready as agreed

• Payments are not received as scheduled

• These Terms or the Project Documents are materially breached

We aim to resolve issues through communication first, but we reserve this right when necessary.

12. Photos and Marketing

With your permission, we may take before and after photos for documentation and marketing purposes. If you do not want photos taken or shared publicly, please tell us in writing before work begins and we will respect your request.

13. Legal Framework

These Terms are governed by the laws of the State of Utah. Any disputes will be handled in state or federal courts serving Utah County, Utah, unless a written project agreement states otherwise.

14. Changes to These Terms

We may update these Terms from time to time. Updates are effective upon posting and apply going forward. Continued use of our services after changes are posted means you accept the updated Terms.

15. Contact Us

Questions? We are here to help.

Lehi Concrete Services
Lehi, Utah
Phone: 385-455-8915
Email: info@lehiconcreteservices.com

By proceeding with Lehi Concrete Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.